How Joblift onboarded 3 clients in just 30 minutes

Case

Joblift is a career platform that aims to provide job seekers with a simple and frictionless experience during the recruiting process. The platform hosts more than 10 million job vacancies through cooperation with over 4000 partners. It’s active in Germany, France, Belgium, the Netherlands, the UK, and the US.

Joblift’s supplier portfolio and user base are constantly expanding, making it essential for their business development team to stay on top of current and incoming job listings.

To ensure the site’s users were always shown accurate and up-to-date job postings, the team needed to regularly integrate and manage feeds from hundreds of suppliers. Heavily dependent on IT for help with supplier onboarding, Joblift’s business development team was not agile. To continue scaling their business, Joblift needed a solution to give their business development teams the power to integrate supplier data feeds quickly and without IT support.

Challenges

Joblift’s heavily manual and IT-dependent approach to feed management created three major challenges.

• Tailoring supplier feeds to Joblift’s platform specifications
• Maintaining up-to-date and accurate job listings
• Enabling business development to take ownership of supplier feeds

Joblift’s platform has unique specifications for the information it processes. Processing was challenging because their suppliers sent data in many different formats and file types. IT had to adjust and tailor this data to list it on their platform. Because IT was already busy, it often took days to onboard a single supplier. As Joblift kept growing, so too did their onboarding backlog. This was impeding their ability to scale. The team needed to find a more efficient approach to supplier onboarding.

Employers and job seekers need to act with speed and flexibility. Joblift received feeds with updates to listings several times a day, but their manual approach to feeds and their dependency on IT meant they couldn’t keep up. These updates also arrived in many different formats. Suppliers sent multiple files for new listings or for updating existing ones. IT had to implement all of these changes. As Joblift operates in multiple markets, updates often had to be made to several country-specific websites. Having to interpret which updates went where created even more confusion. Joblift needed to implement these changes in seconds, not days.

Joblift’s business development teams were in charge of the company’s inventory. However, they were unable to analyze their inventory or check feed statuses without technical support – for which IT had no capacity. Furthermore, once a feed was integrated into Joblift’s platform, even small changes such as adding a word to the job description required complex coding. This meant that Joblift’s business development teams couldn’t make changes themselves, even at the supplier’s request. They were searching for a way to gain control over their feeds, so they could experiment, edit, and optimize without relying on IT.

Solutions

Once Joblift implemented Productsup as their feed management solution, they witnessed considerable improvements in their supplier onboarding process and overall feed management capabilities.

• Custom-built export template for Joblift’s platform
• Automated updates to job listings
• Business user-friendly tools and interfaces

Productsup built a custom template for exporting data to Joblift’s platform. This enabled the business development teams to effortlessly onboard suppliers without IT support. The Productsup platform integrates data of any size or format so that Joblift could integrate data from new suppliers immediately. Joblift can now quickly structure data according to their custom templates before sending them to their own platform. The Productsup platform dashboards also support Joblift in monitoring errors to ensure that all exports are running smoothly.

With Productsup, Joblift schedules regular automatic imports from established suppliers onto their platform. Productsup built a custom import, so the platform identifies the words NEW, DELETE, or CHANGE in file names and updates listings accordingly. Productsup also enables Joblift to separate listings into different folders with predefined destinations. This way, business users can ensure that country-specific updates go directly to the correct site.

Thanks to our intuitive interface, business development teams can access and alter feeds without any technical support. They can analyze their data and experiment with their inventory. Automation gives Joblift the ability to efficiently make bulk edits, such as setting proper cases and adding or changing cities, countries, or other values. Supplier requests no longer require coding expertise.

Results

• Independence from IT
• Reduced supplier onboarding time
• Saving time and resources

With Productsup, Joblift has transformed its approach to feeds. Instead of relying on IT support for supplier onboarding, business development teams can now structure and export data feeds themselves.

Supplier onboarding time was reduced from days to as little as 10 minutes, and onboarding backlogs are a thing of the past. It’s easier than ever for Joblift to scale its business and reach new markets quickly.

With IT no longer needed for feed edits, feed analysis, and job listing updates, business development implements changes in seconds instead of days using Productsup’s intuitive interface. Meanwhile, IT now has more time to work on innovative projects rather than just cleaning or adapting feeds.