Improve your visibility across AI channels

Productsup AI Visibility enables you to track how your products appear in LLM search results, like ChatGPT, Gemini, and Perplexity, and feed those insights directly back into your product catalog for improvements.

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The only feed management platform that shows you which products are invisible and makes them discoverable

1.

See where you stand

Monitor how often your brand and products appear in LLM responses.

2.

Diagnose the gap

See prompt responses from each LLM. Understand which brands are winning and the sentiment they carry.

3.

Act and improve

Connect metrics directly back to your product catalog. Our platform enriches the data accordingly and feeds optimized data back to LLMs, so you can watch your rankings rise.

AI Visibility key features: Everything you need to track and improve your AI search presence

  • Track category and brand visibility consistently

    Track category and brand visibility consistently

    Unlike position-based rankings that vary across models, AI Visibility measures how consistently your brand and products show up in AI-generated answers, providing you with reliable performance metrics.

  • Benchmark against your competitors

    Benchmark against your competitors

    Define your competitor set and see who AI recommends most in your categories. Get a side-by-side comparison of the data, so you know if you're closing the gap.

  • View actual prompt results

    View actual prompt results

    Pick a category or brand and a model, and see the exact answer the LLM provides.

    Know precisely whether your brand is mentioned, how it's described, and what's being said about the competition.

  • Filter by shopper intent

    Filter by shopper intent

    Because AI models understand intent rather than exact wording, AI Visibility generates and evaluates representative prompts at scale. Instead of managing hundreds of queries manually, you can segment results by the type of questions shoppers actually ask.

  • Analyze sentiment

    Analyze sentiment

    See whether LLMs talk about your brand positively, neutrally, or negatively, and watch sentiment shift after you optimize your feed.

  • Connect AI Visibility data back to your Productsup feed optimizations

    Connect AI Visibility data back to your Productsup feed optimizations

    Take learnings, such as which categories have low visibility or if product highlights are missing, and implement those changes immediately using Productsup AI Enrich, rule boxes, data services, and other platform features.

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    Explore Productsup’s offerings for connecting your product data directly to AI channels, like ChatGPT and Perplexity.

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FAQ

Track how your products appear on LLMs
What is Productsup AI Visibility?

Productsup AI Visibility is a feature within the Productsup platform that measures how consistently a brand and its products appear when shoppers ask AI assistants, like ChatGPT, Gemini, and Perplexity, for recommendations. The solution tracks visibility over time and connects the insights back to the product catalog for improvements.

What is AI visibility in ecommerce, and how is it different from traditional SEO?

SEO is about ranking a page on a results list. AI visibility is about whether a brand is named inside the answer an LLM generates. The position of a brand or product within a single answer changes regularly, so Productsup AI Visibility measures how consistently it appears across many responses over time—not where it lands in a single response.

How do I know if my brand shows up in AI search?

Productsup AI Visibility provides a visibility score per category and brand, broken down by LLM and refreshed weekly. Customers can read the actual responses to see whether they're mentioned, how they’re described, and which competitors appear instead.

Why isn't my brand appearing in AI shopping recommendations?

LLMs draw on product data, content, and signals differently from search engines. Gaps in attributes, FAQs, reviews, highlights, or conversational content can leave a brand out of AI answers even when its feed performs well elsewhere. Productsup AI Visibility helps pinpoint which gaps are holding brands back.

Can I see which competitors appear in AI answers instead of me?

Yes, Productsup AI Visibility benchmarks a brand against a defined competitor set, as both a ranked table and a trend line, and shows which competitors LLMs surface in specific categories.

How does product data quality affect AI visibility?

Richer, well-structured product data that has complete attributes, FAQs, ratings and reviews, and clear highlights gives LLMs more reason to surface and recommend products. Because Productsup AI Visibility connects to the original product feed within the Productsup platform, customers can fix those gaps with Productsup AI Enrich and see the impact immediately.

What is generative engine optimization (GEO), and how does it relate to AI visibility?

GEO is the practice of improving how your brand shows up in AI-generated answers. Many GEO tools stop at reporting. Productsup AI Visibility goes further by tying visibility gaps directly to product data so brands can act, not just monitor.

Which LLMs does Productsup AI Visibility track?

ChatGPT, Gemini, Google AI Mode, and Perplexity today—viewable in aggregate or per model.

Is Productsup AI Visibility suitable for brands that aren't yet in the OpenAI or Perplexity merchant programs?

Yes, and it is useful before you join one. AI Visibility tracks organic AI results: how often your brand and products show up in ChatGPT, Gemini, and Perplexity answers, regardless of any paid or merchant-program participation. It works from the product data you already have, so there's no program enrollment or integration required to start measuring. If you're not in those programs yet, AI Visibility shows where you already appear organically, where you're invisible, and which content gaps to close — exactly the baseline you want before investing in merchant programs or paid placements.