A smarter way to find your way around Productsup
Whether you're learning a new feature, looking for the right documentation, or figuring out how to approach a task, Kai helps you find relevant guidance without interrupting your workflow. Open Productsup Kai from anywhere in the platform and start a conversation.

Key benefits of Productsup Kai
Find answers faster
Skip the keyword searches. Simply describe what you need and get answers backed by Productsup documentation.
Understand the next step
Get clear explanations of platform features, settings, and setup tasks, with explanations you can follow at your own pace.
Every answer includes links to the documentation used, so you can verify the information and explore further.
Your workspace. Your questions. Your Kai
Kai is available throughout the Productsup platform, so help is always close by.

Keep the conversation going
Open the compact chat panel while you work. Ask a question, follow the guidance, and continue navigating the platform without losing your place.

Need more room? Go full page.
Switch to the full-page chat view for longer conversations, or revisit saved chats to pick up where you left off.
The next chapter of AI assistance in Productsup
Productsup Kai is currently in beta. It can answer questions and provide guidance based on Productsup documentation. It cannot access site-specific data or make configuration changes. As with any AI system, answers may occasionally be incomplete or incorrect, so every response includes sources you can check.
Your feedback helps us improve Kai’s answers and shape future developments.
Found an answer helpful? Give it a thumbs up. 👍
Something unclear or missing? Give it a thumbs down and tell us why. 📝
Explore other features of the Productsup platform

Feed Experimentation
Run controlled split tests on product titles, descriptions, images, and more directly inside your feed workflow.

Rule Boxes
Automate complex data transformations to deliver error-free, channel-ready listings on a global scale.

Channel Feedback
Gain control over your product data with a single source of truth for feed performance, product status, and channel compliance.





