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Forrester Consulting resources

The Future Of Commerce Tech

Overwhelmed by complexity, business leaders are struggling to keep up with, and capitalize on, fast-moving changes in shopper expectations. This survey of 375 business leaders offers a current snapshot of commerce anarchy, and how you should be responding.
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How digital leaders are overcoming commerce anarchy

To meet the needs of the customer in the digital era, businesses need to manage their product content consistently across all channels. Hear how you can combat commerce anarchy from leading industry analysts.
Download the infographic
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Watch our on-demand webinar with Forrester

Your consumers are looking for personalized and consistent experiences across all channels. So how do you navigate the complexities of commerce anarchy to meet those expectations?