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People Operations Manager (m/f/d)

People & Culture - Berlin, Germany

We’re a diverse group of committed individuals empowered to thrive on challenge, share ideas, and pursue our ambition to transform the way commerce works.

So what about you? Do you want to help shape the future? Join us and you’ll open the gateway to a world of endless possibilities. 

At Productsup you’ll be an intrinsic player in a vibrant culture that brings together people with opportunities, ideas with implementation, and ambition with achievement.

You can make great things happen in your career by making great things happen in commerce.

Productsup - the place where people are empowered to shape the future of commerce.

Your role and goals

Productsup is looking for an experienced People Operations Manager to join our People and Culture team. You will play a pivotal role in managing the entire employee lifecycle, ensuring the smooth functioning of HR processes within Productsup. 

Cultivating positive relationships with our employees is vital. You will excel at gathering and documenting HR information, efficiently manage HR master data and provide valuable assistance to supported employees dealing with HR-related matters. You will be responsible for maintaining compliance to labor laws in all our legal entities.

You will uphold our company values by handling employee relations with the utmost care and professionalism.

In your first 3 months you will:

  • Get up to speed with the company’s structure and people processes
  • Become familiar with our HRIS - Personio
  • Manage the full employee lifecycle from onboarding to offboarding. Take full responsibility for administrative paperwork, such as contracts, contract amendments and reference letters.
  • Utilize HR systems effectively to streamline processes and maintain accurate employee records.
  • Form solid relationships with all relevant stakeholders, including our People Business Partners, Talent Acquisition Managers, Finance Dept, and external HR service providers

In your first 6 months and beyond you will:

  • Act as a trusted advisor to employees, providing guidance on HR policies and procedures
  • Be proficient in HR technology, leveraging tools, platforms to enhance efficiency and effectiveness in HR operations Capable of supporting process optimization that aligns best with our tools and setup.
  • Stay updated on HR trends and best practices to enhance the employee experience and recommend process improvements for existing HR processes
  • Support with quarterly projects within the People Operations & Business Partner team, for example implementing new softwares or employee programs
  • Provide effective assistance to our employees regarding international HR matters and employee relations issues that arise within our global organization.

What you bring to the team

  • 2-3 years of experience in HR operations, with an in-depth knowledge of German Labour law framework and practices. 
  • Familiarity with Dutch or other international labor law is a bonus
  • Proficient in Google Suites and Microsoft Office
  • Fluent in English and at least C1 German language proficiency, both written and spoken 
  • Proactive approach to problem-solving, process optimization and a keen eye for details
  • Ability to work independently and collaboratively
  • Strong interpersonal skills with the ability to handle sensitive employee matters and data with discretion and empathy.
  • Experience working with HR systems, such as Personio, Workday or SAP, etc

What we offer you

  • A permanent position with an attractive salary at our growing company
  • The option to work remotely and flexibly, because we know outstanding talent knows best how and where to work
  • Ongoing internal and external training, plus a yearly learning budget to help you continuously grow professionally and further your career with Productsup
  • Opportunities for engaging in our Corporate Social Responsibility initiatives, plus one paid Impact Day per year dedicated to voluntary work
  • Employee referral bonuses: we know that talent attracts talent, and we encourage you to refer people you know to join our team
  • The opportunity to take ownership and responsibility, impacting the company’s growth in an international environment with 40+ nationalities
  • Discounted Urban Sports membership
  • Employee Assistance Program

Productsup values diversity. We celebrate our differences and strive to learn from each other with the firm conviction that diversity drives innovation. Our commitment to equal opportunities begins at the hiring process and extends to our whole working culture. We pledge to social and environmental initiatives that support a sustainable environment. Everyone has a unique contribution to make and all are welcome.